“The way of a fool is right in his own eyes, but a wise man listens to advice.”
Yesterday I listened to the longest podcast I’ve ever heard. The Interview Master: Cal Fussman and the Power of Listening on The Tim Ferriss Show is over 3 hours and 22 minutes long and full of storytelling gems.
Fussman is perhaps best known for his Esquire features What I learned, where over the years he’s had the opportunity to interview a wide variety of people including Tom Hanks, Muhammad Ali, Dr. Dre, Helen Mirren, Mikhail Gorbachev, Faye Dunaway, George Forman and Johnny Depp.
Here’s one bit of advice I pulled from that interview.
Q—Tim Ferriss: If you could have a billboard anywhere, with anything on it, what would you put on it?
A—Cal Fussman: One word, listen…I don’t know what reaction that would get, but I would like to see the reaction on people’s faces when they saw that. Listening is an art form, people just aren’t using it as an art form. But it is an art form. And a lot of great things could be achieved through listening.
Q—Tim Ferriss: If I watch Inside Man or 30 Days I’m consistently impressed with how you get people to embrace you from different worlds and get people to accept you and trust you. How did you develop that? Or have you always been hardwired for that?
A—Morgan Spurlock: Well I think the biggest thing you have to do is—you just have to listen. The minute you start listening it’s amazing how people will talk to you, and how people will embrace you. We live in a culture where we don’t listen to begin with. I think that’s one. And I think we also live in a culture, and live in a world, where people aren’t honest with each other. And just don’t kind of openly have conversations with you, and talk about things that are hard to talk about…I think that if you come into those kinds of moments wanting to understand, and wanting to understand where someone is coming from—it doesn’t have to be confrontational, it doesn’t have to be ugly—you can have a really honest, above board conversation that is meaningful. So for me I think that’s the biggest thing. I think the best thing I do sometimes is shut up and listen.